TruRoot Health LLC (“TruRoot Health,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how personal information is collected, used, disclosed, and protected when you visit our website, enroll in programs, or communicate with us.
Information We Collect
We may collect personal information when you interact with our website, enroll in a program, place an order, complete a form, or communicate with us. Personal information may include your name, email address, phone number, mailing address, geographic location, purchase history, and basic browsing activity.
We may process the following categories of personal data:
- Communication Data: Information you send to us through contact forms, email, text messages, social media messages, or other communications. This data is used to respond to inquiries, provide support, and maintain records.
- Customer Data: Information related to purchases or enrollments, including billing details, contact information, transaction history, and payment confirmations. Payments are processed securely through third-party providers, and TruRoot Health does not store full credit card numbers.
- User Data: Information about how you use our website or programs, including form submissions or content you voluntarily provide. This data helps us operate and improve our services and maintain website security.
- Technical Data: Information such as IP address, browser type, device information, pages visited, navigation paths, and time spent on the site. This data may be collected through analytics and tracking tools to improve performance and marketing effectiveness.
- Marketing Data: Your preferences for receiving communications from us. If you opt in, we may send educational or marketing emails. You may unsubscribe at any time using the link in our emails or by contacting Rose@TruRootHealth.com.
Health-Related Information
TruRoot Health may receive health-related information only if you voluntarily provide it. This information is used solely to support participation in educational programs or practitioner-guided services. TruRoot Health does not provide emergency medical care through this website or program content.
Cookies and Tracking
We may use cookies and similar technologies to operate the website, analyze usage, and improve marketing performance, including advertising platforms such as Meta/Facebook. You may control cookie preferences through your browser settings.
Disclosure of Information
We do not sell or trade your personal information. We may share data with trusted third-party service providers who assist with website hosting, payment processing, analytics, email delivery, and business operations, all of whom are required to protect your information and use it only as instructed.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no system can be guaranteed to be completely secure.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. In some cases, data may be anonymized for research or statistical purposes.
Your Rights and Choices
You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of marketing communications at any time.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact: